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Compliance and Administration Officer

Now in our 51st year, as an employer today we focus on our people to ensure a great home/work life balance.  We’re proud of our heritage and progressive about the future.
We play a crucial role in shaping the future of Healthcare in Australia; we encourage hybrid working arrangements and we enjoy a working environment where our employees feel valued.
                                                                   
Working alongside our parent company Healthcare Australia, HCA Education is a registered training organisation and has been delivering training and vocational services across all states for over 25 years. Over this time HCA Education has established itself as a proven provider of quality industry training, specialising in the Aged Care, Disability and Health Services sectors. 

The Opportunity and about the role:

This position requires a sound understanding of the Vocational Education and Training sector both from a regulatory perspective and in terms of different aspects of the business including Marketing, Curriculum, Administration and Qualification management.  The position has two objectives:

  1. a) Assisting the Quality and Administration Manager, to ensure the overall compliance of the RTO relating to Standards for RTO’s 2015 and all current funding contracts,
  2. b) Administration tasks including student enrolment, student data and records, and student services.

Key Responsibilities include but not limited to:

  • Conduct internal audits, compliance monitoring and checks in line with the Compliance Calendar.
  • Assist the Quality and Administration Manager to ensure EmployEase remains complaint in all aspects and sectors of the business including its operational and reporting requirements.
  • Assist the Quality and Administration Manager to maintain the Continuous Improvement Registers.
  • Assist the Quality and Administration Manager to maintain trainer qualifications process and register
  • Coordinate Validation sessions and outcomes in line with the Validation Schedule
  • Process Student enrolments, deferrals, withdrawals and completions
  • Provide customer service to students
  • Provide general administrative advice and support to Staff in the Education Operations and use of VETtrak as the RTO’s primary Student Management System
  • Generate reports from VETtrak as required
  • Provide VETtrak training as required

What you will bring to the role:

  • Solid knowledge of the VET industry.
  • Sound knowledge of the Standards for Registered Training Organisations 2015 and current VET funding requirements both in Victoria and in other States.  
  • High level of interpersonal and communication skills (both written and verbal).
  • Outstanding attention to detail.
  • Excellent verbal and written communication skills
  • The ability to priorities competing tasks within tight timelines.
  • Advanced computer skills including Word, Excel, Google Docs, PowerPoint
  • Demonstrated knowledge of VETtrak (data entry and reports)
  • The ability to identify a need and offer practical solutions.
  • Preferred – TAE40116 Certificate IV in Training and Assessment (or equivalent).

This is an opportunity to make your mark within a friendly, supportive and highly regarded organisation. Please send your current CV and cover letter outlining your experience.
   
We are committed to embracing diversity and committed to providing a safe working environment.
  
Only shortlisted applicants will be contacted

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