IT Assist Helpdesk Officer

Accompanying cover letter to be provided addressing why you should be considered for this role!

Entry Level Opportunity!

Located in our St. Kilda Road Melbourne office, we have an immediate need for an IT Assist Help Desk Officer to enable Healthcare Australia employees to maximise their computing experience, with resolution of problems of a technical nature.

The successful incumbent will be required to provide effective support to employees through technological expertise whilst delivering excellence in customer service support.

Key Responsibilities include:

With a strong administrative requirement to support the IT Team, the role encompasses procurement activities, asset management, logging Help Desk requests and providing mobile desktop assistance.

The successful person will also be required to liaise with suppliers as required, and have the foresight to escalate any issues that they cannot resolve to the Team Leader.  

This role will enable a great candidate to grow and take on more Helpdesk responsibilities.

To be Considered:

  • Exposure to an IS&T environment, programming, network administration and general computing support
  • Experience with Help Desk tools and environments desired but not essential
  • Experience/knowledge of SQL database environment
  • Experience/knowledge of Exchange mail environments
  • Experience in Microsoft Windows and Office products

About HCA:
  
Healthcare Australia (HCA) is Australia’s largest specialist healthcare workforce provider. We are a large and diverse healthcare business with a strong presence in the staffing of nursing, community, medical, corporate, allied and Crisis Response Management sectors in all States of Australia.
  
We play a crucial role in shaping the future of Healthcare in Australia; we encourage flexible working arrangements, and we enjoy a working environment where our employees feel valued.
  
Healthcare Australia is leading the efforts in vaccine administration, hotel quarantine and government projects across Australia and New Zealand.
  
BENEFITS OF WORKING WITH HCA

  • We are a people-centric business with our core values driving everything we do
  • Future career opportunities with an expanding national organisation
  • Close, friendly and supportive team environment
  • Ongoing training and support
  • Flexible working conditions

This is an opportunity to make your mark within a friendly, supportive, and growing organisation. Please apply with your current CV and cover Letter.
   
It is a requirement of HCA that all employees are double vaccinated for COVID.  Some roles that involve visiting clients or facilities may require you to have a booster.  If you have any questions or concerns, please contact the hiring manager
  
At HCA we are committed to embracing diversity and committed to providing a safe working environment.
  
To learn more about HCA:
www.healthcareaustralia.com.au
  
Only short listed candidates will be contacted
  

Sounds like the role for you?

We'd love to hear from you, apply now and take the next step in your career!

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