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Rostering/Administration Therapy Coordinator – Allied Health


Now in our 51st year, as an employer today we focus on our people to ensure a great home/work life balance. 

We play a crucial role in shaping the future of Healthcare in Australia; we offer opportunities to further your career, and we enjoy a working environment where our employees feel valued.
  
The Therapy Coordinator’s role is to organise and manage therapist schedules based on our service agreements. This role ensures high service quality, therapist, and customer satisfaction. The work of the Therapy Coordinator directly affects staff morale and client satisfaction, making it a key role in our business.

Responsibilities include:

  • Effective deployment of therapy staff on the rostering system
  • Building and maintaining positive relationships with therapists
  • Regular contact with State Operations Manager/s and Senior Therapists to assist problem-solving and support effective deployment
  • Ensure accurate and appropriate records are entered in the system as guided by IT and Compliance Administrator
  • Work safely and in accordance with Healthcare Australia’s OHS policies and procedures

Key Skills & Attributes required:

  • Strong customer service focus
  • Excellent interpersonal and negotiation skills
  • Personal integrity and respect for confidential information
  • Sense of urgency; ability to assess and meet priorities in a timely manner
  • Strong sense of teamwork and willingness to collaborate with other business functions
  • High level of initiative and ability to work independently, as well as within your State team
  • Flexibility and ability to adapt in a dynamic environment
  • High-level oral and written communications skills
  • Excellent work ethic, energy, passion and commitment

About HCA:

Healthcare Australia (HCA) is Australia’s largest specialist healthcare workforce provider. We are a large and diverse healthcare business with a strong presence in the staffing of nursing, community, medical, corporate, allied and Crisis Response Management sectors in all States of Australia.

We play a crucial role in shaping the future of Healthcare in Australia and we enjoy a working environment where our employees feel valued.

Our Benefits:

  • People-Centric Culture: Experience a workplace where people are at the heart of everything we do, guided by our core values.
  • High-Quality Product: Work with a top-notch product, ensuring your efforts are backed by excellence
  • Supportive Team: Thrive in a close-knit, friendly, and supportive team environment
  • Continuous Development: Benefit from ongoing training and support with access to an education allowance to nurture your skills and career
  • Hybrid Work: Enjoy flexible hybrid working conditions that empower work-life balance
  • Generous Leave: Access extra leave (conditions apply) to recharge and rejuvenate and a day off for your birthday

Our Culture:    
  
We are a team working together, we never forget that we’re people-focused. We respect human relationships and aim to make a big difference in people’s lives across the country.  We embrace a culture of inclusivity and we align our actions with Our Values:  
  
We are accountable   |   We care |   We are team players   |   We are leaders
  
Working for HCA will put you in a strategic position, with opportunities for career growth and development along with financial and non-financial benefits. Healthcare Australia will continue to grow at exponential levels over the next few years and offers significant career advancement opportunities for the successful applicant.
This is an opportunity to make your mark within a friendly, supportive, and growing organisation. Please apply with your current CV and cover Letter.
   
It is a requirement of HCA that all employees are double vaccinated for COVID.  Some roles that involve visiting clients or facilities may require you to have a booster.  If you have any questions or concerns, please contact the hiring manager
  
At HCA we are committed to embracing diversity and committed to providing a safe working environment.
  
To learn more about HCA:
www.healthcareaustralia.com.au
  
Only short listed candidates will be contacted

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