Course Overview
The CHC33021 – Certificate III in Individual Support equips you with the skills to provide person-centred care for older people at home, in the community, or in residential aged care, and for people living with disability.
You will learn to deliver physical, social, and emotional support, work collaboratively with nurses, healthcare workers, case managers, and NDIS providers, and follow COVID-safe infection control practices.
The course includes three weeks of work placement with industry partners, giving hands-on experience and preparing you for a career in aged care, disability support, or healthcare services.
Career Opportunities
- Personal care assistant
- Personal care worker
- Community support worker
- Disability Support Worker in accommodation, outreach, employment, day services
- Respite care worker
- Individualised support worker
- Support roles with the NDIS
Pathway to Further Studies
- CHC43121 – Certificate IV in Disability Support
- CHC43415 – Certificate IV Leisure & Health
- CHC43315 – Certificate IV in Mental Health
- CHC52021 – Diploma of Community Services
Entry Requirements
Minimum age requirement: 18 years
Language, literacy, and numeracy proficiency and Digital Literacy
Computer literacy and access to relevant IT equipment
Prior to practical placement you will be required to provide evidence of:
- A current National Police Check
- Immunisation requirements: Covid and Current Flu vaccinations
- NDIS Worker Screening Check
- Working with Children Check
Pre-Training Review
To assist prospective students to determine whether a course is suitable and appropriate for the individual needs, we will assess all students’ language, literacy and numeracy and digital literacy by asking you to undertake an assessment prior to your enrolment. A course advisor will discuss the outcomes of the review and make recommendations about whether the course is suitable for you, and identify additional support where required.
Course Delivery
Duration: 8 Months
- Live online classes delivered via Zoom, held twice a week from 6:00 PM – 9:00 PM (AEST)
- Role play sessions run from 3:00 PM – 9:00 PM (AEST)
- Two full-day practical sessions delivered face-to-face in campus
- Includes a 120-hour mandatory practical placement in an aged care facility
- Ongoing trainer support provided throughout the course
- Designed to fit around work and personal commitments
- Delivered by experienced industry professionals
Upcoming Intake Dates
- 2nd February 2026 – Every Monday and Tuesday evening class
- 15th April 2026 – Every Wednesday and Thursday evening class
Cost $ Payment Options
- Total course fee: $2,500
- Flexible payment plan options available
Core Units
- CHCCCS038 – Facilitate the empowerment of people receiving support
- CHCLEG001 – Work legally and ethically
- CHCCCS040 – Support Independence and wellbeing
- CHCCCS031 – Provide individualised support
- CHCCOM005 – Communicate and work in health or community services
- CHCDIV001 – Work with diverse people
- HLTWHS002 – Follow safe work practices for direct client care
- CHCCCS041 – Recognise healthy body systems
- HLTINF006 – Apply basic principles and practices of infection prevention and control
Elective Units
- CHCAGE013 – Work effectively in aged care
- CHCAGE011 – Provide support to people living with dementia
- CHCPAL003 – Deliver care services using a palliative approach
- CHCDIS012 – Support community participation and social inclusion
- CHCDIS020 – Work effectively in disability support
- CHCDIS011 – Contribute to ongoing skills development using a strength-based approach
Assessments
Assessment is conducted using a range of methods including written questioning, multiple choice, case studies, scenarios, research tasks, and practical demonstrations online (via Zoom) or face to face with a trainer or in the workplace.
Trainer-led assessments include various demonstrations and role plays delivered online (via Zoom) or face to face.
There is a 120-hour compulsory work placement component to this course, which is arranged by EmployEase and supported by a mentor. Work placement will be arranged in an aged care facility only after you have completed your supported learning. We aim to organise placements within 30 minutes of your home, however this may not always be possible. Students must be prepared to travel a reasonable distance for placement. Please note that placements cannot be undertaken in areas outside our standard delivery locations.
During the work placement period, students will also be required to complete a range of workplace tasks, which are assessed separately.
Additional Information
Student Handbook
Complaints or Appeals
For information about our Complaints or Appeals process, please refer to our Complaints and Appeals Policy and Procedure or contact EmployEase directly for a copy.
Student Support Services
If you need any assistance, please feel free to email us at admin@employease.com.au and one of our qualified trainers will get in touch to provide support.
Our Student Support and Placement Manager is also available to assist with goal setting, time management, study skills, and welfare-related matters. You can reach out by emailing admin@employease.com.au, and your enquiry will be directed to the appropriate team member.
Fees and Refunds
Refer to our Statement of Fees. Strict conditions are attached to the refunding of fees. For further information, you are encouraged to read our Fees and Refund Policy.
Materials and Equipment
As a portion of this course is delivered via Zoom and students are required to complete assessments using our online learning system, applicants must have:
- Easy access to a computer with internet and MS word
- Easy access to a document scanner or digital uploading resource
- Basic computer skills (able to create and upload a file; attach a file to email)
- Basic MS Word skills (able to create a word document)
Get In Contact
Ready to take the next step in your healthcare education? Reach out to us today for more information or to secure your spot in an upcoming course.
Education
Phone
1300 868 181
Training is provided by Employ-Ease Pty RTO No. 6832. Employ-Ease is a wholly owned subsidiary of Healthcare Australia Pty Ltd.
