Our client is seeking an experienced Residential Team Leader to oversee a 24/7 supported living home within a disability services environment.
This is a hands-on leadership role where you will guide and mentor Disability Support Workers while ensuring high-quality, person-centred care aligned with NDIS Practice Standards and organisational compliance requirements. You’ll be responsible for service delivery, workforce planning, roster management, quality assurance, and risk management — ensuring participants are supported to achieve their goals in a safe, empowering and inclusive environment.
Key Responsibilities
Lead and supervise a team of Disability Support Workers
Ensure delivery of person-centred active support
Manage staffing levels, rostering and workforce planning
Monitor house budgets and service performance targets
Oversee incident management, RiskMan reporting and documentation
Drive quality improvement and compliance with NDIS standards
Support client admissions, transitions and care planning
Coach, mentor and performance manage team members
Ensure mandatory training compliance and skill mix
About You To be successful, you will bring:
Certificate IV in Disability, Community Services or Aged Care
Minimum 3 years’ experience in disability or community services
Previous team leadership or senior support worker experience
Strong knowledge of NDIS Practice Standards and compliance
Experience in roster management and workforce coordination
Sound understanding of risk management and incident reporting
Current NDIS Worker Screening Check
First Aid Certificate
Current Driver’s Licence
A Diploma qualification and experience managing budgets or performance KPIs will be highly regarded.
Why Apply?
Competitive hourly rate: $45–$51 per hour
SCHADS Award Level 5 classification
Supportive Area Manager structure
Opportunity to lead culture and continuous improvement
Stable leadership role in a well-established residential service
Meaningful work supporting people with disability
If you’re a proactive leader who thrives in a 24/7 residential disability setting and is passionate about empowering people through person-centred support, we would love to hear from you.
Apply now or contact Emily on 0448726344 for a confidential discussion.
Sounds like the role for you?
We'd love to hear from you, apply now and take the next step in your career!
