The Opportunity Our Client is seeking a compassionate and organised Case Manager to coordinate high-quality Home Care services under the Support at Home framework. This is a community-based role where you will support older Australians to remain living safely and independently in their own homes. You’ll work closely with participants, families and service providers to ensure care delivery is responsive, compliant and aligned with individual goals. If you enjoy balancing relationship-building with structure, budgets and compliance — this role offers both purpose and professional challenge.
The Role As Case Manager, you will:
Conduct assessments and develop individualised care plans
Manage Home Care Package budgets and service agreements
Monitor and review participant outcomes
Liaise with families, allied health and external providers
Respond to feedback and manage complaints professionally
Ensure documentation, reporting and billing are accurate
Maintain compliance with Aged Care legislation and Quality Standards
Participate in audits and continuous improvement initiatives
You’ll work autonomously while being supported by an experienced Care Team Lead.
About You To be successful, you will bring:
Experience in Home Care, Community Care or Case Management
Strong understanding of Home Care Packages / Support at Home
Budget management and documentation skills
Knowledge of the Aged Care Act 2024 and Quality Standards
Excellent communication and stakeholder engagement skills
Strong organisational and time management abilities
Valid driver’s licence and own vehicle
A Certificate IV or tertiary qualification in Community Services or Aged Care will be highly regarded.
Why Join?
Join a values-driven aged care provider
Support older people to live independently
Structured leadership support
Competitive salary of $78,000 + super + Salary Packaging
Travel and Fuel paid for
Stable, growing home care program
If you’re an experienced Case Manager who values autonomy, compliance excellence and person-centred care — I would love to speak with you. Alex Valentini – 0422 098 068 Only shortlisted candidates will be contacted. If this role isn’t quite right but you’re open to a confidential discussion, please email your CV and advise the best time to call.
Sounds like the role for you?
We'd love to hear from you, apply now and take the next step in your career!
