At HCA Education, we specialise in delivering tailored, in-person training led by expert trainers. Our workforce development programs focus on one-on-one support and practical outcomes — helping you build a skilled, compliant and confident team, so you can stay focused on running your business.
Australia-wide
Highly interactive, hands-on training
Custom approaches to meet your needs
Professional development to empower your team
Enquire today with our friendly team, and we’ll create a custom-designed training and workforce development plan just for you.
Types of In-Person Training & Workforce Development
Mandatory Training
Professional Development
Disability-Specific Training
Disability-Specific Training
Support your staff with targeted training designed to address real-world challenges in disability care. We also adapt these sessions for other sectors for relevant and personalised health workforce development.
Bladder & Urinary Device Care
Training in safe management of catheters and urinary devices to support client dignity and health.
Complex Bowl Care
Skills to provide safe, effective care for clients with complex bowel support needs.
Enteral (PEG) Feeding Support
Guidance on assisting clients with PEG feeding, ensuring safe and hygienic practices.
Subcutaneous Pen Administration
Practical instruction on safe administration of medication via subcutaneous pens.
Dysphagia Management
Learn to support clients with swallowing difficulties to promote safety and quality of life.
Epilepsy & Seizure Support
Training to recognise, respond to, and manage seizures with confidence.
Wound Care
Core skills for assessing and managing wounds in disability care settings.
Tracheostomy Care
Specialised training in safe care and monitoring of clients with tracheostomies.
Ventilator Support
Knowledge and skills to assist clients who require ventilator support in daily care.
Invest in growth with professional development sessions that enhance skill sets, reduce churn and strengthen team performance. Our training and workforce development pathways help teams adapt, excel and stay motivated.
Mental Health First Aid: Accredited
Accredited training to recognise, respond to, and support people experiencing mental health challenges.
Venepuncture and Cannulation Skills for Nurses
Hands-on training in safe and effective blood collection and cannulation techniques.
Interpretation of Pathology Results
Develop confidence in analysing pathology reports to support clinical decision-making.
Recognising Clinical Deterioration Training for Nurses
Learn to identify early warning signs and act quickly to prevent patient deterioration.
Practical Wound Care for Nurses
Practical skills and knowledge to assess, manage, and dress wounds effectively.
Effective Healthcare Documentation
Training on accurate, professional documentation to support safe, quality care.
Neo-Natal Resuscitation
Specialised training in emergency response and resuscitation for newborns.
Keep your team compliant with our nationally recognised workforce development programs. With a 99% quality success rate, our expert trainers deliver mandatory training that meets both industry and regulatory standards.
Advanced Life Support: 2 Day Course
Comprehensive training in advanced resuscitation skills for managing complex medical emergencies.
Advanced Life Support: 1 Day Refresher
A focused refresher on essential advanced life support knowledge and practical skills.
Manual Handling
Practical training on safe movement and lifting techniques to reduce workplace injury risk.
Basic Life Support
Foundational CPR and emergency response skills for immediate lifesaving action.
Assisting Clients With Medication
Essential knowledge and skills to safely support clients with medication administration.
Aged care, disability services, home health, private practice — whatever the setting, HCA Education delivers training and workforce development programs aligned with your operational goals. Our health workforce development approach is flexible, practical and tailored to provide your team the training that matters most, delivered in the way that works best.
Why Choose HCA for Workforce Development?
At HCA Education, we deliver responsive, flexible and outcomes-focused training for healthcare organisations of all sizes. We support reskilling and upskilling through programs that prioritise quality and long-term impact.
Extensive Coverage
We operate in all locations across Australia, ensuring your workforce has access to quality training wherever you are
Fast & Efficient
Our team works at pace to align with your business needs and timelines
Tailored Solutions
Use your space — or ours. We provide full-service support, including training rooms and equipment.
Integrated Online Options
Complement in-person training with our innovative online learning solutions to support long-term workforce development and engagement.
Flexible Delivery
From start-ups to large ASX-listed businesses, we adapt to people, processes, and priorities.
Empower your workforce today with HCA Education’s industry-leading training solutions designed to inspire excellence and drive success.
Meet the Expert Team
We provide personalised 1:1 support to set your business up quickly and effectively, ensuring you have everything you need. With rapid response times, we’re here to assists you whenever help is required, keeping your operations running smoothly.
Shane Thomas
Head of Education
Shane Thomas is the Head of Education at Healthcare Australia, where he leads vocational education, workforce development, and innovative online learning initiatives. With a strong background in Learning and Organisational Development, Shane is known for his clear vision and practical approach to delivering measurable results across complex organisations. Before joining Healthcare Australia, Shane held senior leadership roles at Crown Resorts, overseeing enterprise-wide learning programs and major transformation projects.
His contributions have been recognised with multiple WA Tourism Awards for Education and Training and a Training Top 125 Ranking. Shane is also a passionate advocate for Diversity, Equity, and Inclusion, committed to building collaborative and inclusive teams that foster long-term growth and success.
Tim Owens
Business Development Manager
Tim Owens is the Business Development Manager at Healthcare Australia, specialising in business development, client relationship management, and workforce planning. With experience in operations and recruitment at organisations like Frontiers and NextGen Jobs, Tim is known for building strong industry partnerships and driving workforce growth.
He holds a Bachelor’s degree in Italian Language and Literature from La Trobe University, complemented by studies at Università Cattolica del Sacro Cuore.
Ivan Kuziutkin
Online Learning Manager
Ivan Kuziutkin is an award-winning digital learning specialist and Learning Management System Manager at Healthcare Australia. He leads the creation of innovative online training and CPD solutions, drawing on a Master of Education in Digital Learning from Monash University.
Ivan’s expertise includes designing acclaimed projects such as the Goal X and Business Horror courses, both recognised at the International EdCrunch Awards. He is dedicated to advancing digital education and supporting learners with accessible, impactful programs.
Kelly Lamont
National Workforce Training Manager
Kelly Lamont is the National Workforce Training Manager at Healthcare Australia, with over 30 years of nursing experience in intensive care, cardiothoracic surgery, disability care, and mental health. Having spent more than 20 years at HCA, she has held various roles in clinical governance, compliance, recruitment, and business development for Nursing NSW, as well as over 10 years in education focused on upskilling support workers and conducting mandatory update courses for the workforce.
Kelly develops training initiatives that ensure compliance with national healthcare standards, enhancing both staff and patient care. Her practical approach and training qualifications empower healthcare professionals and offer specialised courses tailored to client needs.
Nicole Tayler
Compliance and Governance
Nicole oversees Healthcare Australia’s workforce compliance and manages all complaints and incidents as part of the Governance, Safety & Quality team. As chair of the Workforce Compliance Committee, she leads organisation-wide collaboration on continuous improvement and ensures compliance with changing industry and legislative standards. Nicole also works with the Education & Training team to keep mandatory training relevant and up to date.
With over 10 years at HCA, Nicole has held governance and regional management roles within Allied Health. Her background includes significant experience as a Physiotherapist in aged care, and she previously co-owned physiotherapy practices, giving her a broad perspective on healthcare delivery and workforce excellence.
Find More Education Opportunities with HCA
We offer a wide range of education offerings, check out our other services.
Welcome to our Workforce Development FAQs. This section answers common questions about HCA’s workforce development services, including tailored training programs, onsite delivery, blended learning, and large-scale capability building across healthcare settings. If your question is not listed, our friendly team is always happy to help.
What workforce development services does HCA offer?
HCA delivers tailored in person training programs across disability, aged care, nursing, hospitals and home care. Our expert trainers focus on practical skills, capability building and compliance, helping organisations create confident and job ready teams.
How do I book workforce development training with HCA?
Booking is simple. Enquire online and our team will design a customised training plan based on your workforce size, sector and goals. We schedule sessions nationwide and can deliver training onsite or at an HCA training location.
What makes HCA’s workforce development training different?
HCA provides hands-on, interactive, real-world training delivered by industry experts. Our programs are flexible, outcomes focused and aligned with regulatory expectations, ensuring your team builds meaningful skills they can use immediately.
Does HCA provide disability specific workforce training?
Yes. HCA offers comprehensive disability specific training including dysphagia support, wound care, epilepsy and seizure management, Complex Bowel Care, Bladder and Urinary Device Care and PEG feeding. These programs are delivered by experienced clinicians and tailored to client needs.
Can HCA customise workforce training to suit my organisation?
Yes. Our team designs programs around your workforce structure, service model and clinical requirements. We deliver training that reflects your environment and ensures your staff feel supported in their day-to-day roles.
Does HCA offer training for nurses and clinical teams?
Yes. We offer programs such as advanced life support, venipuncture, cannulation, clinical deterioration training and effective documentation. These sessions strengthen clinical confidence and align with best practice care.
What industries does HCA support with workforce development?
We support organisations in aged care, disability, home health, private practice, hospitals and community services. Our nationwide capability means we can train teams in metro, regional and remote locations across Australia.
Can HCA combine online learning with in-person training?
Yes. We provide blended training solutions that integrate online modules with practical workshops. This is ideal for large teams, multi-site organisations and ongoing training needs.
How does workforce development improve staff retention?
When staff feel well trained, supported and confident, they are more likely to remain in their roles long term. Workforce development boosts morale, strengthens capability and reduces turnover, supporting stable service delivery.
Does HCA offer mandatory training programs?
Yes. We deliver mandatory training such as manual handling, advanced life support, basic life support and medication support. Our programs meet industry and regulatory standards to ensure compliance.
Can HCA deliver large scale workforce development projects?
Yes. HCA supports large organisations and government funded programs with scalable workforce development solutions. We can deploy multiple trainers, deliver nationwide rollouts and provide comprehensive reporting.
How quickly can HCA deliver onsite training?
Our team works at pace to meet your business needs. We offer flexible scheduling and rapid deployment of trainers to support urgent training needs or last-minute workforce changes.
Does HCA provide culturally responsive or inclusive training?
Yes. We ensure training is inclusive, respectful and designed to meet the needs of diverse teams and communities. Programs can be adapted to support culturally safe practice and communication.
How do organisations measure the impact of HCA training?
HCA provides post training feedback, capability insights and optional reporting to track improvements in skills, safety, documentation and compliance. Organisations often see increased confidence and reduced incidents after training.
Does HCA offer ongoing training support for long term workforce strategies?
Yes. We can build annual training calendars, recurring programs and ongoing capability pathways that support workforce growth all year round, helping organisations remain future ready.
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