2025 Rewards Program

2025 Rewards

As mentioned, rewards can be exchanged for the total eligible hours worked. These hours will start to accrue from the 1st of January 2025 and will continue to build with the submission of approved timesheets.
Please note that timesheets must be submitted within 14 days of placement completion to count towards this tally.

It’s easy – check your payslip and you’ll see your updated running tally.

Points do transfer between eligible divisions provided you have met the criteria to remain active in the Rewards Program, i.e. you work a minimum of one shift within 12 weeks in either division.

Check your hours accrued at the bottom of your payslip. Once you’ve accrued enough points, you’re then able to book an eligible training and education courses.

100 hours = Reimbursement of the full value of eligible checks
250 hours = $500 Education
500 hours = $1000 Education

Once you’ve completed your course (or check) and received your certificate of completion, please email your correct state

• The Certificate of Completion (or application number where applicable for checks)
• Receipt of the course (or check) you’ve booked

Examples of Eligible Courses for Education:

• Annual Competency Update
• Remote Emergency Course
• Midwifery Emergency Course
• Advanced Life Support
• Pharmacotherapeutics / Careers Medication Administration

Eligible Checks as part of the Compliance Cashback:

• NPC (National Police Certificate) check
• WWC (Working With Children) check
• Mask Fit Testing
• NDIS (National Disability Insurance Scheme) Worker Screening check

Please email the relevant division below to redeem your education reward
NSW – NSW.Rewards@healthcareaustralia.com.au
QLD – QLD.Rewards@healthcareaustralia.com.au
VIC – VIC.Rewards@healthcareaustralia.com.au
SA – SA.Rewards@healthcareaustralia.com.au
WA – WA.Rewards@healthcareaustralia.com.au

Travel Nurse/NT – travelnurse.rewards@healthcareaustralia.com.au

Please note that you can only claim courses from the current calendar year. For example, you cannot claim a course completed in 2024 while the year is 2025.

NSW Department of Health compliance items can be fully claimed back through HCA’s Compliance Cashback. This includes: 

• Basic life support/CPR 

• Manual handling 

• Working With Children’s Check 

• Mask fit test 

Once you’ve completed your NSW Department of Health compliance check and received your certificate of completion, please email the NSW Health Project Team:

• The Certificate of Completion or application number where applicable for checks
• Receipt of the check you’ve booked

Please email the NSW Health Project Team to redeem your Compliance Check
NSW Health Project Team – NSW.Bookings@healthcareaustralia.com.au

WA Department of Health compliance items can be fully claimed back through HCA’s Compliance Cashback. This includes: 

• Basic life support/CPR 
• Manual handling 
• Working With Children’s Check 
• Mask fit test 
• Serology | MRSA & TB
• Practical training | Obstetric emergencies
• Neonatal Resuscitation
• Aseptic technique
• Management of Workplace Aggression (WAV)
• Emergency Procedures Evacuation & Fire Safety

Once you’ve completed your WA Department of Health compliance check and received your certificate of completion, please email the WA Health Project Team:

• The Certificate of Completion or application number where applicable for checks
• Receipt of the check you’ve booked

Please email the WA Health Project Team to redeem your Compliance Check
WA Health Project Team – WA.Bookings@healthcareaustralia.com.au

Check your hours accrued at the bottom of your payslip. Once you’ve accrued 250 hours, you can then log into the website of our uniform supplier to redeem your scrubs.

Designs To You Login Portal

Your initial login details would have been emailed to you by Designs To You the first Friday you are activated.

For all Login/Shipping/tech issues, please contact Designs To You:
email: hello@designstoyou.com.au
phone: +61 397 532 555
https://www.designstoyou.com.au/support-request-form/

• With HCA’s National Rewards program you can earn exciting rewards simply by working.
• Rewards are unlocked based on number of hours worked.
• The incentive program runs from 1st January 2025 00:00 AEST until 31st December 2025 23:59 AEST
• Applies to all employees registered and hours worked with participating divisions*
• Your total hours counted towards the HCA National Rewards Program accrues on submission of approved timesheets. Timesheets must be submitted within 14 days of placement completion.
• To remain active in the rewards, program a minimum of 1 shift must be worked within 12 weeks. Your total hours accrued for the rewards program will be reset to zero with no activity.
• Your total hours accrued towards the rewards program will expire if employment is deactivated with no activity or terminated.
• Candidate must be active to claim rewards.
• Rewards programs hours are transferrable between participating divisions*
• The onus is on the employee to redeem the reward.
• Once a reward is redeemed the corresponding hours required for your nominated reward is subtracted from your total hours counted towards the HCA National Rewards Program.
• To redeem reward, email request to the relevant division below:
  • NSW – NSW.Rewards@healthcareaustralia.com.au
  • QLD – QLD.Rewards@healthcareaustralia.com.au
  • VIC – VIC.Rewards@healthcareaustralia.com.au
  • SA – SA.Rewards@healthcareaustralia.com.au
  • WA – WA.Rewards@healthcareaustralia.com.au
  • Travel Nurse/NT – travelnurse.rewards@healthcareaustralia.com.au

• Tax and super legislative requirements apply.
• All T&C’s are at the discretion of HCA.
• HCA reserves the right to extend, change or end this reward program without prior notice.

The rewards program includes:

• Quarterly giveaways
• New Uniforms
• Education
• Refer a Friend
• Compliance Cashback (effective as of 1st of May, 1.05.24)

*Participating divisions – HCA VIC, HCA VIC Spec, HCA NSW, HCA NSW Spec, HCA QLD, HCA QLD Spec, HCA SA, HCA SA Spec, HCA WA, HCA WA Spec, HCA Travel Nurse, Community Care

See our Facebook page for the details on the latest giveaway!

Rewards Redemption

Our acclaimed Refer A Friend program just got bigger! We’ve expanded the eligibility criteria so that all HCA field staff are included. Even better for each successful referral, you will both receive a reward.

• The ‘National Refer a Friend’ program runs from 1st  January 2025 12:00 am AEST until 31st December 2025 11:59 am AEST
• When the referred candidate is an RN, EN, RM, or Theatre Staff, both the referred candidate and the referring employee will receive $500.
• When the referred candidate is an AIN, PCA, or Disability Support Worker (Community Care), both the referred candidate and the referring employee will receive $250.
• This means that:

• • If an AIN/PCA or Disability Support Worker refers an RN, EN, RM, and Theatre staff then they receive $500 as well as the referred candidate
  • If an RN, EN, RM and Theatre staff refers an AIN/PCA or Disability Support Worker then they receive $250 as well as the referred candidate

• A referred candidate is either a new employee to HCA or associated brands or has not worked a shift within 2 years.

• The referrer must be deemed an active employee who has worked a contract or shift within the last 12 weeks to be eligible
• Referrals are recognised nationally. The referred candidate can work in a different participating division from the referee e.g. Referee can be working in WA (HCA WA) but refer a candidate who wants to work in metropolitan NSW (HCA NSW Spec)*
• The referee mentions your name at the interview for our record-keeping purposes and the validity of the referral or the referrer is introduced via our website. Later notification of the referral may result in the reward not being offered
• The reward is offered to both the referee and referrer once the referred candidate works 100 hours within 90 days of starting work with HCA.
• The onus is on the referrer and referee to notify HCA once they have reached 100 hours and are eligible for their bonus.
  • Note candidates must be active to claim rewards
• To redeem the reward, email the request to the relevant state below:
  • NSW – NSW.Rewards@healthcareaustralia.com.au
  • QLD – QLD.Rewards@healthcareaustralia.com.au
  • VIC – VIC.Rewards@healthcareaustralia.com.au
  • SA – SA.Rewards@healthcareaustralia.com.au
  • WA – WA.Rewards@healthcareaustralia.com.au
  • Travel Nurse/NT – travelnurse.rewards@healthcareaustralia.com.au
• All referral rewards are at the discretion of HCA
• This promotion cannot be used in conjunction with other offers.
• HCA reserves the right to extend or end this promotion at any time.
• Tax and super legislative requirements apply.

*Participating divisions – HCA VIC, HCA VIC Spec, HCA NSW, HCA NSW Spec, HCA QLD, HCA QLD Spec, HCA SA, HCA SA Spec, HCA WA, HCA WA Spec, HCA Travel Nurse, Community Care