HCA has been supporting Residential Aged Care and Retirement Communities by providing skilled and passionate aged care health workers since 1972. We know Aged Care and value our elderly!
Our aged care services
Whether you just need a little help getting your day started or more ongoing assistance, we’ll help you stay comfortable and safe in your own home.
- Domestic assistance
- Home maintenance and safety
- Personal care
- Medication support
Nursing & specialist care
We're all about making your life healthier. Our specialist staff includes nursing, physiotherapists and occupational therapists.
- Medication management
- Allied health
- Palliative care
- Continence support
Family & Respite
If you’re caring for a loved one, our respite services can give you peace-of-mind when you’re taking a break.
- In home respite
- Overnight respite
- Pet Care
Out & About
Getting out and engaging with friends and the community is just as important as enjoying your home environment. We’ll keep you connected.
- Social outings and groups
Our Fees | Aged Care
We have some of the most competitive fees around so that you can get the most out of your package.
|Features||HCA Home||Other home care providers*|
|Management fees||Lower – flat fee 27%||Higher – up to 40% of package|
|Standard hourly rate^
Monday – Friday
|From $46.60||From $51.50|
|Set up fee||None||Varies – up to $299|
|Exit fee||None||Varies – up to $4000|
|FREE meet & greet with your support worker||Yes||Not advertised|
|Care plan quarterly reviews & yearly re-assessments||Free||Varies – up to $65 per hour|
|Unlimited access to your dedicated care manager||Free||Varies – up to $65 per hour|
|24/7 Call centre||Yes||Few|
|National home care provider||Yes||Very Limited|
Your life. Your home. Your aged care provider.
We know Aged Care and value our elderly! We support our clients 24 hours a day 1300 422 247 and offer an online web-based booking system eHCA.
Our clients are supported by a dedicated key aged care account manager who will partner with facilities to explore flexible staffing solutions.
Our staff are consistently undertaking additional training and are competent and knowledgeable in areas such as SIRS, the aged care standards, reportable incidents, and all other mandatory competencies.
Our staff is proficient in the use of PPE and the most up-to-date Infection Control practices.
During the COVID outbreak in Victoria in 2020, HCA supported the Commonwealth in the provision of surge staffing to those aged care facilities affected by outbreaks by covering 5,249 shifts and 2,295 shifts through the NACER teams.
As a chosen provider of RN/Physio/OT shadow assessors during the new AN-ACC funding tool rollout project being introduced in October 2022, HCA anticipates the need for our aged care clients to potentially flex up and down their workforce according to resident numbers and assessed care hours required.
We are here to support you.
Why choose HCA’s Aged Care support services?
Free Expert Advice
Our team is happy to help you through your journey. Have a chat with our consultation team members to understand the best aged care plans for you.
We believe in making you smile through our personalised approach. We tailor our plans and services to give you the best quality support and care based on your lifestyle and needs.
We aim to give you a comfortable and relaxing experience by finding you a HCA specialist perfect for you. We make sure you meet the specialist who’ll be assisting you through your journey and ensure you’re always 100% happy with who you’ve chosen.
Attention to Quality
Providing high-quality support and healthcare services across Australia is our number one priority. With over 50 years of experience, we know the difference that quality care makes to an individual’s life journey.
24 Hours Support Line
For your peace of mind, our round the clock 24/7 phone support line is always ready to help you with emergency support services.
If you move, we’ll move with you. Whether you’re moving to a new suburb or a new city, we have services across Australia to support you across various metropolitan and regional cities.
The convenience of accessing quality, professional health care services in your own home can be genuinely life changing. Stay healthy and independent with help from our dedicated specialists, including nurses, physiotherapists, occupational therapists, dieticians and more.
Caring for loved ones in need is a rewarding and worthy task, however, there may be times when you need to run errands or you simply need to take a break for yourself. HCA offers quality respite services that give you and your loved ones peace-of-mind while spending some time apart.
Exploring your local community and engaging with friends is just as important as having time to relax at home. At HCA, we’re here to help you stay connected to social groups and assist you with community-related activities, such as your weekly shopping, medical appointments, and bill payments.
Having HCA Home means I can still have my social life and go out with family and friends. I love having the gardening done because when my son visits he spends time with me, rather than feeling like he has to assist me and do the gardening himself.
Download our FREE Home care guide
Fill your FREE home care guide today to maximise your funding.