At Healthcare Australia, we offer three core education services that can be used individually or combined to suit your business requirements. Our approach is flexible, compliance-focused and cost-effective, ensuring you get the best value for your investment.
A breadth of healthcare education and training delivery models to suit your needs
Build skills and capability with practical, online or in-person training delivered nationwide. From short courses to tailored workforce programs, we bring expert educators to your location, ensuring training fits seamlessly into your organisation’s needs.
Online Learning
Explore over 100 online learning modules designed to support all business models, including aged care and NDIS. Flexible, accessible and comprehensive.
Enhance your team’s capabilities with in-person training delivered nationwide. From full-service solutions to providing expert instructors at your location, we adapt to your preferences.
Impact of Quality Healthcare Training and Education
Stronger Retention
When healthcare professionals feel supported in their development, they’re more likely to stay. This reduces turnover for organisations and gives individuals the chance to grow their careers in one place.
Greater Efficiency
Well-trained staff carry out their work with accuracy and confidence. For organisations, this means smoother operations; for individuals, it means working with clarity and purpose.
Trust and Credibility
Quality care is noticed. Ongoing training gives professionals the skills to excel, while healthcare certifications offer organisations the credibility that builds stronger relationships with clients and communities.
Future-Readiness
Continued learning keeps skills sharp and aligned with industry change. Staff remain confident in adapting, and organisations stay agile when new regulations or technologies emerge.
Risk Reduction
Targeted education helps reduce errors that affect safety or compliance. Individuals feel more secure in their practice, and organisations protect both their people and their reputation.
Why HCA Education?
Range of Training
Healthcare courses for Nursing, Allied Health, Aged Care, Disability and Home Care professionals.
Flexible Delivery
Training at HCA locations, onsite or online, offering convenience and adaptability.
Customisable Programs
Tailored training aligned with industry standards and specific employer needs.
Industry Expertise
Extensive experience and strong industry connections ensure relevant, up-to-date training.
Nationwide Coverage
Accessible training across Australia for healthcare professionals and organisations.
Over 50 Years of Experience
More than five decades of delivering healthcare training and education provide stakeholders with trusted expertise and proven outcomes.
Behind every course is a team committed to making it count. Our experts bring deep industry knowledge and a warm, approachable attitude that makes every interaction engaging as it is enriching.
We provide personalised 1:1 support to set your business up quickly and effectively, ensuring you have everything you need. With rapid response times, we’re here to assist you whenever help is required, keeping your operations running smoothly.
Shane Thomas
Head of Education
Shane Thomas is the Head of Education at Healthcare Australia, where he leads vocational education, workforce development, and innovative online learning initiatives. With a strong background in Learning and Organisational Development, Shane is known for his clear vision and practical approach to delivering measurable results across complex organisations. Before joining Healthcare Australia, Shane held senior leadership roles at Crown Resorts, overseeing enterprise-wide learning programs and major transformation projects.
His contributions have been recognised with multiple WA Tourism Awards for Education and Training and a Training Top 125 Ranking. Shane is also a passionate advocate for Diversity, Equity, and Inclusion, committed to building collaborative and inclusive teams that foster long-term growth and success.
Tim Owens
Business Development Manager
Tim Owens is the Business Development Manager at Healthcare Australia, specialising in business development, client relationship management, and workforce planning. With experience in operations and recruitment at organisations like Frontiers and NextGen Jobs, Tim is known for building strong industry partnerships and driving workforce growth.
He holds a Bachelor’s degree in Italian Language and Literature from La Trobe University, complemented by studies at Università Cattolica del Sacro Cuore.
Ivan Kuziutkin
Online Learning Manager
Ivan Kuziutkin is an award-winning digital learning specialist and Learning Management System Manager at Healthcare Australia. He leads the creation of innovative online training and CPD solutions, drawing on a Master of Education in Digital Learning from Monash University.
Ivan’s expertise includes designing acclaimed projects such as the Goal X and Business Horror courses, both recognised at the International EdCrunch Awards. He is dedicated to advancing digital education and supporting learners with accessible, impactful programs.
Kelly Lamont
National Workforce Training Manager
Kelly Lamont is the National Workforce Training Manager at Healthcare Australia, with over 30 years of nursing experience in intensive care, cardiothoracic surgery, disability care, and mental health. Having spent more than 20 years at HCA, she has held various roles in clinical governance, compliance, recruitment, and business development for Nursing NSW, as well as over 10 years in education focused on upskilling support workers and conducting mandatory update courses for the workforce.
Kelly develops training initiatives that ensure compliance with national healthcare standards, enhancing both staff and patient care. Her practical approach and training qualifications empower healthcare professionals and offer specialised courses tailored to client needs.
Nicole Tayler
Compliance and Governance
Nicole oversees Healthcare Australia’s workforce compliance and manages all complaints and incidents as part of the Governance, Safety & Quality team. As chair of the Workforce Compliance Committee, she leads organisation-wide collaboration on continuous improvement and ensures compliance with changing industry and legislative standards. Nicole also works with the Education & Training team to keep mandatory training relevant and up to date.
With over 10 years at HCA, Nicole has held governance and regional management roles within Allied Health. Her background includes significant experience as a Physiotherapist in aged care, and she previously co-owned physiotherapy practices, giving her a broad perspective on healthcare delivery and workforce excellence.
Always the Right Time to Learn
Education isn’t something with a finish line. The most effective approach is to build on it, treating it as a continuous practice rather than a one-off event. By making training a habit, people progress in their roles, while workplaces strengthen overall outcomes.
At HCA, we back this approach and are ready to support you in prioritising education all year round.
FAQs
Welcome to our Education FAQs. This section answers common questions about HCA’s healthcare education and training services, including online learning, accredited courses, onsite delivery, and tailored programs for individuals and organisations. If your question is not listed, our friendly team is always happy to help.
What healthcare education services does HCA offer?
HCA provides comprehensive education programs across online learning, workforce development and Registered Training Organisation services. With courses available nationwide and options for onsite or digital delivery, we make it easy for individuals and organisations to build capability and stay current in their practice.
How do I enrol in an HCA healthcare education course?
You can enquire online and our education team will guide you through course selection, enrolment requirements and onboarding. HCA supports individuals and workplaces throughout the entire process so learning can begin with confidence.
What makes HCA education different from other providers?
With over fifty years of healthcare experience, HCA offers education that is industry informed, practical and aligned with current standards. We deliver customised programs, flexible delivery and expert support, ensuring every learner receives training where care begins.
Does HCA offer accredited training and certification?
Yes. Through our RTO, HCA delivers accredited courses and government funded program options. Learners can complete nationally recognised training while employers benefit from skilled and compliant teams.
Are online learning modules available for my team?
Yes. HCA offers over one hundred online modules covering aged care, disability, nursing, NDIS and workplace essentials. Flexible, accessible and mobile friendly, our online learning supports teams needing training anytime and anywhere.
Can HCA create tailored education programs for organisations?
Yes. HCA works with organisations to design tailored programs that address specific capability needs, compliance requirements or industry changes. Whether you need large scale workforce programs or targeted training, we create solutions that work for you.
Does HCA offer in person training?
Yes. HCA can deliver sessions on-site for clients, or in one of our many training room locations across Australia. Our trainers deliver onsite training nationwide and support a range of learning formats, including practical skill development, simulation exercises, classroom sessions, and blended programs that combine digital and face-to-face delivery. This flexible approach ensures learners can gain hands-on experience while benefiting from modern, interactive learning methods.
How does healthcare education improve staff retention?
Ongoing education helps staff feel supported, valued and confident in their roles. When people can grow within their workplaces, they are more likely to stay, reducing turnover and strengthening continuity of care.
Does HCA provide training suitable for NDIS providers?
Yes. HCA offers a wide range of NDIS-relevant modules, including supporting client independence, duty of care, communication, documentation and behaviour support. Many organisations use our training as part of their onboarding and annual learning plans. HCA also delivers face-to-face, practical NDIS High-Intensity Support training, providing hands-on experience for providers to confidently apply skills in real-world settings.
How can training reduce organisational risks?
Quality education reduces clinical errors, supports compliance and protects both staff and those receiving care. HCA training strengthens clinical judgement, safety awareness and confidence, helping organisations maintain high standards every day.
Does HCA support large or multi-site organisations with training?
Yes. Our national footprint allows us to deliver consistent education across multiple locations. We can standardise training, manage schedules and provide reporting to support governance and workforce planning.
Are there education options for new graduates or entry level workers?
Yes. HCA offers foundational modules and development programs designed for new workers entering aged care, disability or clinical environments. Education builds knowledge, confidence and readiness for real world practice.
Can HCA assist with ongoing compliance training?
Yes. HCA provides annual training programs, refresher modules, compliance monitoring and access to online learning libraries that support ongoing requirements across healthcare environments.
Does HCA training support rural and regional teams?
Yes. With nationwide educators and extensive online learning options, HCA makes high quality education accessible to teams no matter where they are located.
How can healthcare organisations measure the impact of education?
Organisations can review completion reports, competency improvements, reduced incidents and enhanced staff confidence. HCA provides insights that help measure outcomes, identify strengths and plan future training that supports long term development.
Latest insights
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