ABOUT US

About Healthcare Australia

At Healthcare Australia, we combine agility and scale to deliver transformative healthcare solutions.

With over 50 years of trusted experience, we provide innovative healthcare services powered by technology and a commitment to quality.

We provide support where it matters most, building a foundation where care begins.

At A Glance

We touch the lives of

35,000

people in care daily

We have access to

120,000

Healthcare Professionals

We’ve been in business

50+ years

since 1972

We receive more than

2,700

monthly job applications

A national footprint with

28 offices

across Australia

Our Mission

We promise to provide exceptional care, a strong sense of purpose for our staff and be a valued partner to our clients.

Our Values

We Are Accountable

We are accountable to the highest ethical, safety, clinical and professional standards. We fully embrace our responsibility as a healthcare provider and, more broadly, our responsibility to human rights and a sustainable environment.

We Care

We care for our teams, those we care for and our partners. Our empathetic approach sets us apart.

We Are Team Players

We are team players embracing diversity of our talents, we work together towards a common goal. Our aim is to deliver the best outcomes for our people, those we care for and our partners.

We Are Leaders

We are leaders in every aspect of what we do. We use a blend of the best people, technology, education and expertise to create innovative solutions.

We Understand Your Needs

We understand your needs whether you are a member of our team, someone we care for or one of our partners. We strive to create a lasting relationship.

What Sets Us Apart?

We’re Highly Experienced

With over 50 years of experience in connecting the healthcare workforce with those in need of support and care, we know what works well and what doesn’t.

Healthcare Australia has the confidence to deliver quality, efficient and flexible solutions across Australia.

We’re Intuition-Friendly

HCA is skilled at sensing what healthcare solutions are needed. The flexibility to respond to the needs and requirements of various audiences is instinctual.

Our workforce is trained to intuitively pick up the nuances of a new workplace and fit in to suit the circumstances.

We’re Dynamic

HCA is active and well-known for its quick reflexes. As a leading healthcare agency, we’re always on our toes and ready to respond to an urgent need, whether it’s coming from a customer, an employee, or a patient.

Being active and mobile is an integral part of who we are.

We’re Human

We’re a team of humans, working to improve the health of other humans.

While the industry is innovating through technology and digitalisation, we never forget that we’re people-focused.

We respect human relationships and aim to make a big difference in people’s lives across the country.

Our Locations

Healthcare Australia has one of the largest footprints of any healthcare provider, with over 28 offices across Australia and 4 international offices. Our national and global presence ensures we can deliver local expertise with international reach.

From major capital cities to regional hubs, our Australian offices provide personalised support and seamless connections to healthcare professionals and organisations. Beyond Australia, our offices in the United Kingdom, Ireland, New Zealand, and North America allow us to connect with global talent, share expertise, and meet the growing needs of healthcare systems worldwide.

Wherever you are, at home or abroad, HCA is there with you, providing trusted support, deep market knowledge, and access to opportunities across the healthcare sector.

Meet Our Leadership Team

Our united leadership team boasts over a century of combined expertise in healthcare

They are passionate about guiding our workforce to uphold our values and deliver on our promises. Their diverse backgrounds and shared dedication to quality care make them driving force behind our success.

John Pappalardo
Chief Executive Officer
Sanjeev Rajendran
Chief Financial Officer
Cheyne Woolsey
Chief People Officer
Scott Allen
Chief Information Officer
Duncan Coates
Chief Operating Officer – Workforce
Michelle Monaghan
Chief Operating Officer – Direct Care
Brad Whitford
Executive General Manager, Health Services
Celia Beinke
Executive General Manager, Workforce
Andre Coia
Executive General Manager Government Solutions
LATEST INSIGHTS

The latest insights from the experts with Healthcare Australia

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