Support older Australians to live independently in their own homes.
At Healthcare Australia (HCA), we’re passionate about helping people live safely and independently at home. Our Home Care team delivers personalised support that enables older Australians to maintain their independence while receiving the care they need.
We’re looking for a Home Care Coordinator to support clients across Melbourne, primarily within the Mornington Peninsula region.
As a Care Coordinator, you’ll manage a portfolio of Home Care clients and be their trusted point of contact throughout their care journey.
You’ll conduct client assessments, develop personalised care plans, coordinate services, monitor outcomes, and work closely with internal teams to ensure every client receives exceptional care.
This is a varied role that combines customer service, care coordination, relationship management and case management. Other day to day activities include:
Conducting client assessments and develop personalised care plans
Coordinating services that support client goals and independence
Building strong relationships with clients, families and referral partners
Monitoring service delivery and conduct regular care reviews
Managing Home Care Package budgets and funding
Completing service agreements and maintain accurate documentation
Working closely with Recruitment, Rostering and Service Delivery teams
Supporting client onboarding and respond to customer enquiries or concerns
Maintaining compliance with aged care legislation and HCA policies
Let’s talk about you!
As a Care Coordinator, you’ll enjoy building relationships and making a genuine difference in people’s lives. Experience coordinating services, managing a caseload or supporting clients is ideal, or relevant experience across the Home Care, aged care, disability or broader community services industry.
Experience with Home Care Packages or the Support at Home program is highly regarded but not essential.
Why you’ll love working with us!
Hybrid Work: Enjoy flexible hybrid working conditions that empower work-life balance
Access to extra leave with a day off for your birthday plus a rewards and benefits platform
Salary Packaging – novated leasing available with Smart group
Be part of a well-respected Australian based organisation of more than 3,000 employees
Veterans are encouraged to apply. At HCA we are committed to embracing diversity and committed to providing a safe working environment.
Sounds like the role for you?
We'd love to hear from you, apply now and take the next step in your career!
Are you an experienced recruiter looking to take the next step in your career? Join our high-performing Permanent Recruitment Division at Healthcare Australia (HCA), where you’ll partner with clients and candidates to deliver exceptional recruitment outcomes in the healthcare sector.
As a Recruitment Consultant, you will play a key role in client development, candidate sourcing, and the end-to-end recruitment process. You’ll work closely with clients to build strong partnerships, whilst …
