About the Role This is more than an administrative or healthcare role — it’s an opportunity to be part of something deeply meaningful. As a Donor Program Coordinator, you will play a central role in supporting individuals and families through IVF, donor and surrogacy programs. You will guide patients, donors, and intended parents through complex and often emotional journeys with empathy, professionalism, and precision. You will act as a key link between patients, clinicians, scientists, and counsellors, ensuring every stage of the process is delivered to the highest standard of care.
What You’ll Be Doing This is a dynamic and varied role, where you will:
6 month Full time contract, With potential to extend
Coordinate and manage donor programs including sperm, egg, embryo and surrogacy
Support donors and intended parents throughout their journey
Organise and oversee clinical workups (appointments, counselling, and testing)
Liaise with specialists, nurses, counsellors, and laboratory teams
Manage donor databases, waitlists, and reporting requirements
Ensure compliance with NSW legislation and national guidelines
Deliver high-quality, compassionate customer service
Contribute to continuous improvement, research, and quality initiatives
What We’re Looking For We are seeking someone who combines strong organisational skills with a genuine passion for patient care.
Background in nursing, healthcare, fertility, or allied health
Must be tech savy and be able to use numerous computer systems
Knowledge of IVF, donor programs, or reproductive health
Be supportive and empathetic to engage the donors
Strong administration and coordination skills
Excellent communication and interpersonal abilities
Experience in patient coordination, case management, or medical administration
Why Join Us
$37.24 per hour
Parental leave cover
Purpose-driven work supporting patients to build families
Collaborative, multidisciplinary team environment
Opportunities for professional growth and development
Exposure to a highly specialised and rewarding field
Apply Now or call Phoebe Cantlon on 0407 066 675
Sounds like the role for you?
We'd love to hear from you, apply now and take the next step in your career!
