Telehealth Enablement
Great care, anywhere
Healthcare Australia supplies credentialled clinicians and designs the virtual care models that help hospitals, aged care, community and government providers extend their reach and cover hard-to-staff hours and specialties, without compromising safety.
Industry Snapshot of Telehealth Is Now Core to Australian Care
100 million+
MBS telehealth services delivered in the first two years (March 2020 to March 2022)
17 million
Australians who accessed telehealth over the same period
92,000+
Medical practitioners who have delivered telehealth
1 in 5
People had a telehealth consultation in 2024–25 (22.5%)
Why Providers Build Telehealth Services Healthcare Australia?
175,000+
Healthcare Professionals in our national workforce network
50 + years
Supporting Australian healthcare
National Coverage
Clinicians in every state and territory, covering after-hours and across time zones
Clinically Led
Credentialled clinicians behind every virtual service
More Than a Video Link
Telehealth has moved from stopgap to standard. Delivering it well takes more than a video link.
We help you design and staff telehealth services that extend your reach without compromising care. That covers sourcing experienced clinicians, building clinical workflows, training your staff in virtual care practice and supporting the technology, so patients receive safe, connected care wherever they are.
- Staffing
telehealth clinicians, after-hours and on-call cover, triage and nurse-on-call
- Access
virtual consultation models and specialist telehealth
- Monitoring
remote patient monitoring
- Design
hybrid care models that combine virtual and in-person care
Clinicians and Models That Make Telehealth Work
Technology is only half of telehealth. The other half is people.
We supply the qualified clinicians who deliver virtual care and help design the models around them, from triage and nurse-on-call to specialist consultations. Drawing on a national workforce, we can scale your service up or down and cover the hours, specialties and locations you can’t staff alone, without adding permanent headcount.
Telehealth nurses
GPs & medical officers
Specialists & consultants
Mental health clinicians
Allied health professionals
Nurse triage & on-call
Remote monitoring staff
CASE STUDY
Enhancing Mental Health in Aged Care with Telehealth
- 2,138 psychological consultations delivered
- Over 88%+ of aged care homes are actively using the service
Extending Care Across Every Setting
From rural clinics to residential aged care, HCA helps telehealth reach patients who need care but can’t always reach it in person.
Public Hospitals
Private Hospitals
Aged Care
Home Care
NDIS & Disability
Community Health
Rural & Remote
Mental Health
Corporate Health
Government
Safe, Connected Virtual Care
Behind every virtual consult is the technology and governance that keep telehealth secure, compliant and clinically sound.
- Consultation platforms
secure platforms, provided or integrated with yours
- Clinician credentialling
registration, scope of practice and virtual care competency verified
- Clinical governance
escalation pathways, documentation standards and incident management
- Regulatory alignment
models designed around MBS requirements and National Board guidance on technology-based consultations
- Privacy and data security
patient information handled in line with the Australian Privacy Principles
- Service reporting
activity, response times and outcomes by site or program
So virtual care meets the same standards patients expect from care in person.
Bring care closer, virtually
Whether you’re launching a new telehealth service or scaling an existing one, we’ll provide the clinicians, models and support to make virtual care work for your patients. Healthcare Australia is where care begins.
LATEST INSIGHTS
