About Us:
Now in our 51st year, as an employer today we focus on our people to ensure a great home/work life balance.  We’re proud of our heritage and progressive about the future.

We play a crucial role in shaping the future of Healthcare in Australia; we encourage hybrid working arrangements, along with access to extra leave – and we enjoy a working environment where our employees feel valued.

The role
Healthcare Australia Newcastle is seeking performance driven individuals with strong customer service skills to join our friendly team of consultants. This team provides employment options for nurses and staffing solutions for our clients in the Healthcare sector.
  
You will be required to assist and coordinate the daily allocation of our temporary workforce while liaising with clients. You will work closely with the recruitment experts and managers within the team to develop and grow the business. Your strong customer service skills coupled with the ability to multi-task in a fast-paced environment will ensure your success in this role.
  
Previous customer service experience is essential. You will have excellent communication skills with the ability to build effective and lasting relationships. You will also be confident in influencing and negotiating to affect outcomes and achieve business targets.
  
  
Experience and skills required  

• Demonstrated understanding of customer service principles.
• Effective communication skills, written and verbal.
• Professional and effective phone manner. 
• Intermediate MS Office skills and computer literacy.
• Ability to perform autonomously and contribute as part of a team.
• Healthcare experience is desirable.
• Attention to detail is a must!

About HCA:

Healthcare Australia (HCA) is Australia’s largest specialist healthcare workforce provider. We are a large and diverse healthcare business with a strong presence in the staffing of nursing, community, medical, corporate, allied and Crisis Response Management sectors in all States of Australia.

We play a crucial role in shaping the future of Healthcare in Australia and we enjoy a working environment where our employees feel valued.

Our Benefits:

• People-Centric Culture: Experience a workplace where people are at the heart of everything we do, guided by our core values.
• High-Quality Product: Work with a top-notch product, ensuring your efforts are backed by excellence
• Supportive Team: Thrive in a close-knit, friendly, and supportive team environment
• Continuous Development: Benefit from ongoing training and support with access to an education allowance to nurture your skills and career
• Hybrid Work: Enjoy flexible hybrid working conditions that empower work-life balance
• Generous Leave: Access extra leave (conditions apply) to recharge and rejuvenate and a day off for your birthday

Our Culture:    
  
We are a team working together, we never forget that we’re people-focused. We respect human relationships and aim to make a big difference in people’s lives across the country.  We embrace a culture of inclusivity and we align our actions with Our Values:  
  
We are accountable   |   We care |   We are team players   |   We are leaders
  
Working for HCA will put you in a strategic position, with opportunities for career growth and development along with financial and non-financial benefits. Healthcare Australia will continue to grow at exponential levels over the next few years and offers significant career advancement opportunities for the successful applicant.
This is an opportunity to make your mark within a friendly, supportive, and growing organisation. Please apply with your current CV and cover Letter.
   
It is a requirement of HCA that all employees are double vaccinated for COVID.  Some roles that involve visiting clients or facilities may require you to have a booster.  If you have any questions or concerns, please contact the hiring manager
  
At HCA we are committed to embracing diversity and committed to providing a safe working environment.
  
To learn more about HCA:
www.healthcareaustralia.com.au
  
Only short listed candidates will be contacted