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Commonwealth Home Care Support (CHSP) Commonwealth Home Care Support (CHSP)

Commonwealth Home Care Support (CHSP)

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Your life. Your home | Commonwealth Home Care Support

Health Care Australia are pleased to announce their Commonwealth Home Support Program (CHSP) has commenced in Western Sydney and Southern Metropolitan Melbourne.

The Commonwealth Home Support Program (CHSP) is an ‘entry level’ program for people to assist them to remain living at home longer. CHSP differs from Home Care Packages by being either being just some short term help or only basic ongoing assistance with only one or two services.


The services in western Sydney are for personal care support and respite, with the services in Southern Metropolitan Melbourne being allied health, including physiotherapy, podiatry, occupational therapy and dietetics.

Similar to Home Care Packages, clients are asked to contribute towards their CHSP services. The current rates are:



  • Personal Care – $18.50 per hour
  • Respite – $18.00 per hour
  • Allied Health – $59.50 per hour



  • Personal Care – $48.90 per hour
  • Respite – $48.90 per hour
  • Allied Health – N/A


You may be eligible for CHSP funding if you are experiencing trouble with:

  • Everyday activities like personal care
  • Need help to remain living in your home

And are

  • Aged 65 years or older
  • Aged 50 years or older and identify as an Aboriginal or Torres Strait Islander person
  • Aged 50 years or older (45 years or older for Aboriginal and Torres Strait Islander people) and on a low income, homeless or at risk of being homeless.

Healthcare Australia is here to listen to your current needs and what services would be most appropriate in your circumstances. Please call 1300 422 111 (option 2) to discuss further.

To access these services please call My Aged Care (1800 200 422) to discuss your eligibility to the program.

How we make your every day better

Understanding your options

With recent legislative changes in aged care, applying for packages and finding the right services can feel like a minefield. At HCA, our supportive team will take you through each step, simplifying the process and enabling you to make the right choices.


Need to reschedule your appointment? No problem: you can self-roster. Simply talk to your support worker directly to check on their availability. Or just call our 1300 number.


For your peace of mind, we offer round-the-clock, 24/7 phone assistance to help you with any emergencies.

Genuine value

We know that we offer really great value services, so we’re very transparent about our fees.

A wide reach

If you move, we’ll move with you. Whether you’re making a tree change or a sea change, we have services in most states, metropolitan and regional cities.

Your life. Your home. Your home care provider

Whether you’re searching for some help around the home or seeking extra support to go out, we can develop a personalised care plan that’s right for your needs and lifestyle.

Why choose HCA’s Aged Care support services?

Free Expert Advice

Our team is happy to help you through your journey. Have a chat with our consultation team members to understand the best aged care plans for you.

Personalised Attention

We believe in making you smile through our personalised approach. We tailor our plans and services to give you the best quality support and care based on your lifestyle and needs.

Perfect Match

We aim to give you a comfortable and relaxing experience by finding you a HCA specialist perfect for you. We make sure you meet the specialist who’ll be assisting you through your journey and ensure you’re always 100% happy with who you’ve chosen.

Attention to Quality

Providing high-quality support and healthcare services across Australia is our number one priority. With over 50 years of experience, we know the difference that quality care makes to an individual’s life journey.

24 Hours Support Line

For your peace of mind, our round the clock 24/7 phone support line is always ready to help you with emergency support services.

Happy Moving

If you move, we’ll move with you. Whether you’re moving to a new suburb or a new city, we have services across Australia to support you across various metropolitan and regional cities.

Barbara's story | Commonwealth Home Care Support

“When I contacted HCA Home I have someone to speak to straight away. The support workers always ask if they is any more that they can help me with, which is nice.”

“Having HCA Home means I can still have my social life and go out with family and friends. I love having the gardening done because when my son visits he spends time with me, rather than feeling like he has to assist me and do the gardening himself.”

– Barbara, customer.


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