Our home care services
Personal Care
Whether you just need a little help getting your day started or more ongoing assistance, we’ll help you stay comfortable and safe in your own home.
Domestic Assistance
Sometimes you may just need an extra pair of hands around the home. Our Domestic Home Care Workers can help you with basic cleaning and meal preparation to make life a little easier.
Community Access
Getting out and engaging with friends and the community is just as important as enjoying your home environment. We’ll keep you connected.
- Social outings and groups
- Transport
- Shopping
Your life. Your home. Your home care provider.
We know Home Care and value our elderly! We support our clients 24 hours a day 1300 422 247 and offer an online web-based booking system eHCA.
Our clients are supported by a dedicated Customer Care Manager who will be the central point of contact for you and manage your services.
Our staff are consistently undertaking additional training and are competent and knowledgeable in areas such as SIRS, the aged care standards, reportable incidents, and all other mandatory competencies.
Our staff are proficient in the use of PPE and the most up-to-date Infection Control practices.
We are here to support you.
Our Fees | Home Care
We have some of the most competitive fees around so that you can get the most out of your package.
| Features | Home Care Package Level 1 | Home Care Package Level 2 | Home Care Package Level 3 | Home Care Package Level 4 |
|---|---|---|---|---|
| Care management fees – fortnightly^ | $78.79 | $138.57 | $301.56 | $457.10 |
| Package management fees – fortnightly* | $51.36 | $90.32 | $196.55 | $297.97 |
| Service charge | AM (6am – 6pm) | PM (6pm – 6am) | Saturday | Sunday | Public Holiday |
|---|---|---|---|---|---|
| Support worker – hour | $78.50 | $90.50 | $97.50 | $128.50 | $181.50 |
| Support worker – 24 hour shift | $955.00 | ||||
| Passive Sleepover | $164.50 | ||||
| Nurse – hour | $149.00 | $220 | $235 | $245 | $270 |
| Transport – by Support Worker | $1.30 per km | ||||
| Gardening – light gardening | Weekday AM service only – average rate is $75.00 per hour (exact pricing listed in quote and agreement) |
Why choose HCA’s Home Care support services?
Free Expert Advice
Our team is happy to help you through your journey. Have a chat with our consultation team members to understand the best aged care plans for you.
Personalised Attention
We believe in making you smile through our personalised approach. We tailor our plans and services to give you the best quality support and care based on your lifestyle and needs.
Perfect Match
We aim to give you a comfortable and relaxing experience by finding you a HCA specialist perfect for you. We make sure you meet the specialist who’ll be assisting you through your journey and ensure you’re always 100% happy with who you’ve chosen.
Attention to Quality
Providing high-quality support and healthcare services across Australia is our number one priority. With over 50 years of experience, we know the difference that quality care makes to an individual’s life journey.
24 Hours Support Line
For your peace of mind, our round the clock 24/7 phone support line is always ready to help you with emergency support services.
Happy Moving
If you move, we’ll move with you. Whether you’re moving to a new suburb or a new city, we have services across Australia to support you across various metropolitan and regional cities.
Exploring your local community and engaging with friends is just as important as having time to relax at home. At HCA, we’re here to help you stay connected to social groups and assist you with community-related activities, such as your weekly shopping, medical appointments, and bill payments.
Having HCA Home means I can still have my social life and go out with family and friends. I love having the gardening done because when my son visits he spends time with me, rather than feeling like he has to assist me and do the gardening himself.
F.A.Q.
Download our FREE Home care guide
Fill your FREE home care guide today to maximise your funding.
