Customer Service stars required in Healthcare Industry rotating through weekday shifts, after hours and weekend all day coverage. The hours are dependent on the role.
Based in Unley
Roster is dependent on role but can be daytime or after hours and weekend
Excellent fast paced team environment
Due to rapid growth, we are seeking team members to join our team and have several permanent positions available. The roles are all permanent ranging from full time to permanent 30 hours minimum.
In this role you will:
Efficiently responding to inbound calls and emails from clients and candidates.
Source and place suitable candidates into shifts.
Ensuring compliance with all legal and statutory requirements.
Performing ad hoc duties and projects.
The ideal candidate will possess:
Strong client service and relationship management skills.
Exceptional written and verbal communication skills.
Ability to work autonomously, as well as part of a team.
Strong organisational and time management skills.
Intermediate PC literacy – MS Office.
A focus on achieving targets within key deadlines.
Demonstrated experience in a call centre environment would be highly regarded, as would an understanding or awareness of the healthcare, nursing, aged care and NDIS industry.
If you are looking to join a market leader in the ever-growing healthcare industry and contributing towards delivering the highest level of patient care in Australia, then HCA is for you. We are a people-centric business with our core values being the heart and soul of all that we do. Please send online applications only, directly through this website.
At HCA we are committed to embracing diversity and committed to providing a safe working environment. Please note that only candidates who are shortlisted for interview will be contacted directly.
It’s a requirement of HCA that all employees are double vaccinated for COVID. Some roles that involve visiting clients or facilities may require you to have a booster. If you have any questions or concerns, please contact the hiring manager [email protected]
Sounds like the role for you?
We'd love to hear from you, apply now and take the next step in your career!
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