Agency nursing offers the flexibility to choose when and where you work, but securing the shifts you want can take a little extra effort and strategy. To help you maximise your opportunities and ensure you’re always in demand, we’ve compiled these 12 tips from an experienced HCA consultant and agency nurse who’s seen it all.
With these tips, you’ll build strong relationships with hospital staff, increase your availability, and make the most of your nursing experience in Australia.
1. Keep Your Availability Updated
The easiest way to secure the shifts you want is to ensure your availability is logged and regularly updated. Healthcare Australia makes this simple with the eHCA app, where you can update your schedule with just a few taps.
You can also enable “call off the roster” notifications, allowing you to be notified of last-minute shifts. Being the first to respond often means landing those in-demand shifts.
2. Stay Flexible
Hospitals sometimes overbook agency staff to account for unplanned sick leave. While this means some shifts may be cancelled, staying flexible often presents new opportunities. You might get a call later in the day to fill an urgent gap or be asked to stay for a double shift if another nurse doesn’t show up.
Flexibility isn’t just appreciated by hospitals; it also helps boost your chances of becoming their go-to agency nurse.
3. Build Relationships with Hospital Staff
Nurses who make a positive impression on hospital staff are often the first to be called for additional shifts. Make the effort to build a good rapport, especially with the allocation and nursing teams.
If you’re willing to help out in high-pressure situations like patient transfers or double shifts, staff will remember and appreciate your willingness to step up.
4. Network Within Wards
If you’re working at a facility with multiple wards, network with the regular nursing staff and in-charge personnel. They often communicate with other wards when there’s a staffing gap and may recommend you to step in.
By letting the in-charge staff know you’re available to assist, you’re increasing your chances of being called upon for future shifts.
5. Ask About Alternate Shifts
If your shift gets cancelled, don’t assume your day is over. Contact HCA’s allocations team to check if other wards or hospitals need cover.
For example, if an early shift isn’t available, see if there’s an afternoon or evening slot instead. This proactive approach shows your enthusiasm and reliability.
6. Go with the Flow
It’s not uncommon to be reassigned to a different ward mid-shift if staffing needs change. When this happens, stay adaptable and professional.
For instance, if you’re moved to a ward with specific needs, assess what tasks are priorities and get stuck in straight away. Being adaptable shows initiative and will leave a positive impression with staff and managers.
7. Introduce Yourself
Some regular staff may seem reserved or standoffish when working with agency nurses. Break the ice by introducing yourself and starting a friendly conversation.
Building connections not only makes your shift more pleasant but also helps create a positive working environment that can lead to more opportunities down the line.
8. Be Open to Learning
Australia has unique healthcare protocols that might differ from what you’re used to. Instead of sticking to “how things were done back home,” appreciate the differences and be willing to learn.
Most wards have educators or senior staff who are happy to answer your questions and guide you through unfamiliar procedures if you show genuine interest.
9. Familiarise Yourself with Resources
Every ward operates slightly differently, but fundamental procedures are generally consistent. Instead of constantly asking for help with small tasks, take a moment to explore these resources and orient yourself.
For example, knowing where to find important equipment or forms will save time and show your initiative.
10. Answer the Phone
When phones are ringing in the ward, don’t shy away from answering. Even if you can’t address the caller’s query, taking a message or finding someone who can is a big help.
Ward managers and permanent staff appreciate agency nurses who contribute to the overall efficiency of the team, and small acts like this make a big difference.
11. Be a Team Player
The quickest way to secure more shifts is to develop a reputation as someone staff enjoy working with. When you’re approachable, helpful, and proactive, you’re likely to be remembered for future opportunities.
Offer assistance when you see colleagues struggling and make teamwork your priority. Staff who feel supported are more likely to request you back.
12. Plan Around Public Holidays
Hospitals often slow down during the holiday season in December and January, which can temporarily reduce the number of available shifts. Use this time to plan adventures around Australia or take a well-deserved break.
Alternatively, if you’re open to working public holidays, you’ll be in demand for harder-to-fill shifts, which can include penalty rates.
A Bonus Tip
Take care of yourself! Nursing is demanding, and balancing a busy schedule with personal time is essential for staying energised. Remember to enjoy everything Australia has to offer, from its beaches to its world-class dining and entertainment options.
The Journey Ahead
Landing the shifts you want as an agency nurse takes perseverance, flexibility, and a willingness to build strong relationships. By following these 12 tips, you’ll not only maximise your shift opportunities but also make the most of your time nursing in Australia.
If you’re ready to start your agency nursing adventure, contact Healthcare Australia today. We’re here to support you every step of the way!
