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Day Time Operations Consultant

Due to rapid growth, we are seeking team members to join our team in a full-time capacity Monday to Friday in varying shift times.  
  
In this role you will:

  • Efficiently respond to inbound calls and emails from clients and candidates.
  • Source and place suitable candidates into shifts.
  • Ensuring compliance with all legal and statutory requirements. 
  • Performing ad hoc duties and projects. 

The ideal candidate will possess:

  • Strong client service and relationship management skills.
  • Exceptional written and verbal communication skills.
  • Ability to work autonomously, as well as part of a team.
  • Strong organisational and time management skills.
  • Intermediate PC literacy – MS Office.
  • A focus on achieving targets within key deadlines.           

              
Demonstrated experience in a call centre environment would be highly regarded, as would an understanding or awareness of the healthcare, nursing or aged care industry.
 
If you are looking to join a market leader in the ever-growing healthcare industry and contributing towards delivering the highest level of patient care in Australia, then HCA is for you. We are a people-centric business with our core values being the heart and soul of all that we do.  Please send online applications only, directly through this website.  

Our Benefits:

  • People-Centric Culture: Experience a workplace where people are at the heart of everything we do, guided by our core values
  • High-Quality Product: Work with a top-notch product, ensuring your efforts are backed by excellence
  • Supportive Team: Thrive in a close-knit, friendly, and supportive team environment
  • Continuous Development: Benefit from ongoing training and support with access to an education allowance to nurture your skills and career
  • Hybrid Work: Enjoy flexible hybrid working conditions that empower work-life balance
  • Generous Leave: Access extra leave (conditions apply) to recharge and rejuvenate and a day off for your birthday

Our Culture:    
  
We are a team working together, we never forget that we’re people-focused. We respect human relationships and aim to make a big difference in people’s lives across the country.  We embrace a culture of inclusivity and we align our actions with Our Values:  
  
We are accountable   |   We care |   We are team players   |   We are leaders  |  We understand your needs
  
Working for HCA will put you in a strategic position, with opportunities for career growth and development along with financial and non-financial benefits. Healthcare Australia will continue to grow at exponential levels over the next few years and offers significant career advancement opportunities for the successful applicant.
This is an opportunity to make your mark within a friendly, supportive, and growing organisation. Please apply with your current CV and cover Letter.
   
It is a requirement of HCA that all employees are double vaccinated for COVID.  Some roles that involve visiting clients or facilities may require you to have a booster.  If you have any questions or concerns, please contact the hiring manager
  
At HCA we are committed to embracing diversity and committed to providing a safe working environment.
  
To learn more about HCA:
www.healthcareaustralia.com.au
  
Only short listed candidates will be contacted

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