At HCA NDIS, we partner closely with support coordinators to deliver high-quality, one-to-one support services that meet participant needs and drive positive outcomes.
We specialise in dedicated one-to-one care, delivering personalised support aligned to each participant’s goals, preferences, and plan.
Scale and speed when it matters most
With access to a large, national workforce, we can respond quickly, mobilise support at short notice, and scale services as needs change.
Reliable continuity of care
Our workforce model ensures consistent support across shifts, reducing disruption and improving the participant experience.
Clinical capability for complex needs
Backed by a broader healthcare organisation, we provide safe, high-quality care for complex participants, including those requiring 24/7 support and clinical oversight.
What You Can Expect
Fast turnaround on referrals and service commencement
Access to a large, qualified, and flexible workforce
Coverage across metro, regional, and remote locations
Clear, consistent communication with your team
Confidence that support will be delivered as planned
We understand that the support coordinator’s role is to bring together the right providers for the participant.
Our role is to ensure that once a service is in place, it is:
Delivered consistently
Staffed reliably
Aligned to the participant’s goals
Referral Process
Our referral process is simple, responsive, and designed to minimise delays.
We keep you informed throughout the process to ensure full transparency and alignment. Once we receive a referral, our team will:
Step 1
Review the participant’s needs and requirements
Step 2
Confirm service scope and availability
Step 3
Mobilise suitable support workers & commence services
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