Telehealth Enablement
Great care, anywhere
Healthcare Australia supplies credentialled clinicians and designs the virtual care models that help hospitals, aged care, community and government providers extend their reach and cover hard-to-staff hours and specialties, without compromising safety.
Telehealth Is Now Core to Australian Care
100 million+
MBS telehealth services delivered in the first two years (March 2020 to March 2022)
17 million
Australians who accessed telehealth over the same period
92,000+
Medical practitioners who have delivered telehealth
1 in 5
People had a telehealth consultation in 2024–25 (22.5%)
More Than a Video Link
Telehealth has moved from stopgap to standard. Delivering it well takes more than a video link.
We help you design and staff telehealth services that extend your reach without compromising care. That covers sourcing experienced clinicians, building clinical workflows, training your staff in virtual care practice and supporting the technology, so patients receive safe, connected care wherever they are.
Our Telehealth Solutions
- Telehealth clinicians, after-hours and on-call coverage, triage and nurse-on-call
- Access virtual consultation models and specialist telehealth
- Remote patient monitoring
- Hybrid care models that combine virtual and in-person care
- Telehealth Nursing, psychology and EAP services
Clinicians and Models That Make Telehealth Work
Technology is only half of telehealth. The other half is people.
We supply the qualified clinicians who deliver virtual care and help design the models around them, from triage and nurse-on-call to specialist consultations. Drawing on a national workforce, we can scale your service up or down and cover the hours, specialties and locations you can’t staff alone, without adding permanent headcount.
Telehealth nurses
GPs & medical officers
Specialists & consultants
Mental health clinicians
Allied health professionals
Nurse triage & on-call
Remote monitoring staff
CASE STUDY
Enhancing Mental Health in Aged Care with Telehealth
- 2,138 psychological consultations delivered
- Over 88%+ of aged care homes are actively using the service
Areas We Support
For more than 50 years, Healthcare Australia has worked alongside the organisations that deliver care across the country. We know that every setting operates differently, with its own clinical requirements, regulatory obligations, funding models and workforce pressures. Our specialist teams bring that knowledge to every engagement, whether you need to cover a critical shift, build a permanent team, upskill your staff or plan your future workforce. From metropolitan health services to remote communities, we shape our solutions around the setting you operate in.
Public Hospitals
Qualified clinicians and support staff who help public health services maintain safe staffing, manage demand and keep wards and departments running.
Private Hospitals
Flexible and permanent workforce solutions that help private hospitals and day surgeries meet patient volumes, theatre schedules and quality standards.
Aged Care
Nurses and care workers who help residential aged care providers deliver person-centred care and meet their care minute and registered nurse obligations.
Home Care
Skilled nurses and care workers who support older Australians and people with care needs to live safely and independently at home.
NDIS & Disability
Disability support workers and allied health professionals who help NDIS providers deliver safe, high-quality supports.
Community Health
Healthcare professionals for community health centres, outreach programs and primary care services that keep people well in their communities.
Government & Public Sector
Compliant, scalable workforce solutions for federal, state and local government health programs and services.
Mental Health
Mental health nurses, allied health professionals and support workers for inpatient, community and crisis services.
Corporate Sector
Health professionals and services that support employee wellbeing, workplace health and injury management for Australian businesses.
Not-for-Profit
Workforce solutions that help not-for-profit providers deliver on their mission and make every dollar count.
Aboriginal and Torres Strait Islander Health
Culturally safe workforce solutions for Aboriginal Community Controlled Health Organisations and the communities they serve.
Rural & Remote
Targeted recruitment, relocation support and travel workforces that bring essential care to regional and remote communities.
Safe, Connected Virtual Care
Behind every virtual consult is the technology and governance that keep telehealth secure, compliant and clinically sound.
- Consultation platforms: secure platforms, provided or integrated with yours
- Clinician credentialling: registration, scope of practice and virtual care competency verified
- Clinical governance: escalation pathways, documentation standards and incident management
- Regulatory alignment: models designed around MBS requirements and National Board guidance on technology-based consultations
- Privacy and data security: patient information handled in line with the Australian Privacy Principles
- Service reporting: activity, response times and outcomes by site or program
So virtual care meets the same standards patients expect from care in person.
Bring care closer, virtually
Whether you’re launching a new telehealth service or scaling an existing one, we’ll provide the clinicians, models and support to make virtual care work for your patients. Healthcare Australia is where care begins.
LATEST INSIGHTS
