Why Work in Youth Work with HCA?
When you join HCA you’ll receive:
Residential Youth Work
Every Shift Can Change a Young Person’s Future
Provide residential care for children and young people in out-of-home care, supporting their wellbeing, development and connection to community
What is Residential Youth Work?
Residential Youth Workers support children and young people who are unable to live safely at home.
Working alongside experienced care teams, you’ll help create a safe, supportive home while encouraging independence, confidence and life skills.
Every shift is different, but every shift is an opportunity to make a positive difference.
What You’ll Do
Responsibilities May Include:
Supporting daily routines and household activities
Preparing meals and maintaining a safe home
Transporting young people to school, appointments and activities
Encouraging education and community participation
Building professional, positive relationships
Following individual care plans
Is Residential Youth Work Right for You?
Residential Youth Work may suit you if you are:
- Calm under pressure
- Reliable and professional
- Patient and resilient
- A confident communicator
- Comfortable working within clear boundaries
- Passionate about improving outcomes for young people
Many of our workers come from backgrounds including disability, mental health, education, community services and nursing.
Dedicated 24/7 Service Coordinators
HCA support workers have access to their own dedicated service coordinators 24 hours a day. The team are just a phone call away.
Support & Supervision
Get the professional and personal support you need with ongoing supervision for all Youth Workers, plus we have an Employee Assistance Program (EAP).
Opportunities to go permanent
If your circumstances change. We offer opportunities to transition into permanent positions with our community service partners.
Earn while you learn
Our Kickstart Program lets you get paid for your placement hours while working with HCA.
eHCA app
Streamline your work life management with our mobile app.
Weekly Pay
Consistency is best when it comes to pay. Weekly pay means you know exactly when your next paycheck is due.
Meet the People Behind the Youth Support
Samantha McEachern
Head of Business Operations
Alison Farley
National Manager – Client Services & Delivery
Brooke Marley
Service Manager
Rana Kutup
Service Manager
Jarryd Mortimer
Service Manager
Jean Weir
Recruitment & After Hours Manager
Carla Ellenis
Head of Administration & Compliance
Julio Ibanez
Service Coordinator
Ready to Start?
Explore current Residential Youth Worker opportunities with Healthcare Australia.
FAQs
Welcome to our Youth Services FAQs. This section answers common questions about youth worker roles with Healthcare Australia, including job opportunities, settings we work in, training, and career support. Whether you are early in your career or looking for your next role, you will find helpful information here. If your question is not listed, our friendly team is always happy to help.
Do I need previous residential youth work experience?
Not always. Requirements vary depending on the role, client and service. Relevant qualifications, transferable experience and current study may also be considered.
Can I work while studying?
Yes. Eligible students completing a recognised qualification may be able to gain paid casual experience through HCA’s Kickstart Program while continuing their studies.
What qualifications do I need?
Qualification requirements vary by state and client. Roles typically require (or are supported by) qualifications in Youth Work, Community Services, Child, Youth & Family Intervention, Social Work, Psychology, Mental Health, Nursing or other related fields. You’ll also need the relevant state-based screening checks and compliance requirements.
Can I choose when I work?
Yes. Casual workers can nominate their availability through the eHCA app. Shift availability depends on client demand, your compliance and suitability for each placement.
What support will I receive?
Healthcare Australia provides structured onboarding, a dedicated Service Coordinator, ongoing supervision, wellbeing support and access to learning and development opportunities to help you succeed.
What types of shifts are available?
Residential services operate 24 hours a day, 7 days a week. Depending on the service and your experience, opportunities may include morning, afternoon, evening, active night, sleepover and weekend shifts.
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