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Cindy Miller Customer Care Manager HNG

Cindy Miller, Customer Care Manager   What was your professional background / work history before joining HCA? I was a store manager for Telstra for 9 years and Contract Administration Manager for 12 years! How long have you been with the HCA team? 7 months. What is your favourite thing to do when not working? … Continued

Olivia Whitehouse, State Manager QLD

Olivia Whitehouse, State Manager Queensland What was your professional background / work history before joining HCA? I was a professional musician, singer and songwriter for 15 years, travelling all over Australia, and writing for ABC music. I studied to become a Rehab Counsellor- mainly in the Injury Management and Rehab space, working with Insurance clients … Continued

The Benefits of Healthcare Australia’s 24/7 Operations

In the realm of disability support services, Healthcare Australia (HCA) stands out as a provider that goes above and beyond to meet the diverse needs of NDIS participants. With its unwavering commitment to support and quality, HCA recognizes the importance of round-the-clock assistance for participants and their support coordinators. This article delves into the invaluable … Continued

Sarah Jamieson, Service Delivery Lead

Staff Profile – Sarah Jamieson, Service Delivery Lead, South Australia What were you doing before you joined HCA? I have worked in the community and residential aged care for many years in a variety of roles, most recently supporting people living with dementia. How long have you been with the HCA team? I joined HCA … Continued

Enhancing Customers’ Experience: Healthcare Australia’s Customer Care Management Service

When it comes to receiving quality care and support, NDIS participants deserve personalised and comprehensive services that cater to their unique needs and aspirations. Healthcare Australia’s Customer Care Management teams will help to support customers to meet their needs, but also provide valuable assistance to Support Coordinators. This collaborative approach ensures that both participants and … Continued

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