Now in our 51st year, as an employer today we focus on our people to ensure a great home/work life balance. 
We play a crucial role in shaping the future of Healthcare in Australia; we offer  flexible working arrangements with opportunities to further your career, and we enjoy a working environment where our employees feel valued.

Are you a proactive and detail-oriented professional with a passion for building relationships and driving business growth? Join our team at Healthcare Australia (HCA) as a Business Relationship Lead – NDIS, where you’ll play a pivotal role in connecting with communities, expanding our customer base, and delivering exceptional support within the National Disability Insurance Scheme (NDIS) sector.

About the Role:

As the Business Relationship Lead, you will be at the forefront of HCA’s NDIS services, fostering meaningful connections with stakeholders, onboarding new customers, and ensuring a seamless customer journey. Your ability to engage, network, and strategize will be integral to achieving growth targets and delivering an outstanding customer experience.

Key Responsibilities:

• Drive Growth: Identify and engage with potential clients and stakeholders to expand HCA’s footprint within the NDIS sector.
• Build Relationships: Cultivate and maintain partnerships with key contacts, including support coordinators, hospital liaison officers, and community networks.
• Customer Experience: Oversee smooth onboarding processes for new customers, ensuring a positive and supportive experience.
• Strategic Development: Collaborate with the Regional Manager to develop business strategies, set growth targets, and implement initiatives to achieve KPIs.
• Represent HCA: Attend expos, networking events, and community meetings, showcasing HCA’s services and advocating for the NDIS community.
• Market Expansion: Conduct market research, assist in marketing campaigns, and identify new opportunities for growth.
• Operational Excellence: Manage HCA’s CRM system with accuracy, ensuring streamlined processes and effective data management.

What We’re Looking For:

• Proven experience in customer engagement, business development, or a similar role.
• Outstanding communication and networking skills, with a knack for building and maintaining strong relationships.
• A proactive, results-driven mindset with the ability to meet targets and deadlines.
• Familiarity with the NDIS sector or a willingness to quickly learn and adapt.
• Confidence working with CRM systems, with a focus on accuracy and efficiency.
• A team player who thrives independently and contributes positively to the broader NDIS team.
• Event and marketing experience is advantageous.
• Demonstrated initiative and a “can-do” attitude.

Essential Requirements

• Current National Police Check.
• Current driver’s license.
• Working With Children Check and NDIS Worker Screening Check.

Why Join Us?

About HCA:

Healthcare Australia (HCA) is Australia’s largest specialist healthcare workforce provider. We are a large and diverse healthcare business with a strong presence in the staffing of nursing, community, medical, corporate, allied and Crisis Response Management sectors in all States of Australia.

We play a crucial role in shaping the future of Healthcare in Australia; we encourage flexible working arrangements, and we enjoy a working environment where our employees feel valued.

Why Join Us?
At HCA, we’re dedicated to making a difference in the lives of individuals and communities. This role offers a unique opportunity to combine your passion for helping others with your business acumen, contributing to a rapidly growing and impactful sector.

If you are a passionate, customer-focused professional with a desire to make a difference, we’d love to hear from you!

BENEFITS OF WORKING WITH HCA

• We are a people-centric business with our core values driving everything we do
• Hybrid working conditions and 5 weeks of leave (conditions apply)
• Future career opportunities with an expanding national organisation
• Close, friendly and supportive team environment
• Ongoing training and support

This is an opportunity to make your mark within a friendly, supportive, and growing organisation. Please apply here or email your current CV and cover letter outlining your experience.
  
At HCA we are committed to embracing diversity and committed to providing a safe working environment.

Some roles that involve visiting clients or facilities may require you to be fully vaccinated (Boosted) with the TGA-approved COVID-19 vaccine.  The requirement for vaccination is based on the role and site where services are being provided.    If you have any questions or concerns, please contact the hiring manager.                          
  
To learn more about HCA:
www.healthcareaustralia.com.au

Only short listed candidates will be contacted