HCA Home Care Customer Referral Program

At HCA Home Care we know how important good word of mouth and referrals are. We value our customers opinion and we like to encourage our customers to refer their friends to us so we can help them out with their Home Care needs. That’s why we’ve created a rewards program for customers who refer friends to us that will reward both them and their friend, our new customer.

If you are an existing HCA Home Care customer and you refer a friend to us, you will receive a $200 EFTPOS card to say thank you.

Your friend, who will become a new HCA Home Care customer, will receive the New Customer Sign On gift to say welcome to HCA. This includes a $500 Mastercard plus $50 per month for 12 months.

Terms & Conditions

Referral Incentive Program Policy

This policy may be reviewed and amended from time to time and does not form a part of a customer contract.
HCA reserves the right to change the participation rules, suspend or terminate the Referral Incentive Program at any time.

Eligibility rules

• Existing Healthcare Australia Home Care Package (HCP) or CHSP customers may refer a Home Care Package customer to Healthcare Australia

• • The new customer will be required to have an existing Home Care Package. Customer’s who are still in the process of applying will not be eligible.

Criteria

• The new customer will need to have signed their contract with HCA and have started services before the incentive is paid
• Both the existing customer (the referrer) and the new customer (the referee) should notify their respective contacts at HCA that they are participating in the referral incentive.

Incentive

• The existing HCA customer who is referring their friend will receive a $200 EFTPOS Card

• The New Customer, who has been referred, will receive the New Customer Sign On gift to say welcome to HCA. This includes a $200 Mastercard plus $50 per month for 12 months.

• The Gift Cards will either be sent directly to the customers or will be delivered in person by their Customer Care Manager.

Additional Information

The Customer Referral Incentive program will be available until 31 December 2024.